Service

people at work
floor cleaning specialist

Cleaning machinery services, maintenance and repairs

IFM CarePlan offers a range of affordable solutions that allows you to best manage your floorcare equipment.
Regardless of the make or model of machine, IFM CarePlan packages allow you to maintain your floorcare equipment to the highest possible standards ensuring that you get optimum performance and reliability from your fleet.

Supported by a nationwide team of fully trained service technicians, IFM customers are safe in the knowledge that they will always receive a fast and efficient response to service and breakdowns.

Silver

Most machines are supplied with a minimum 12 months manufacturer's warranty, with all parts and labour costs covered for repairs that are covered under the terms of the warranty.
  • Non-warranty repairs are chargeable at standard rates with a fixed call-out charge and labour charged per 15 minutes on site
  • Call-out support for repairs is available as needed, and there is no need to pre-pay

Gold

An equipment service plan that covers scheduled servicing and emergency call-outs:
  • A fixed term contract with 2 planned maintenance visits per year
  • Inclusive of all call-out and labour charges, and inclusive of PAT testing where required
  • Only parts that require replacement or repair are chargeable

Platinum

The ultimate service plan for customers ensures that machines are maintained in their best possible operating condition and reduces the risk of breakdown.

Platinum Service provides a selection of added value features including:
  • Priority call-outs over all non-Platinum contract customers
  • Cost savings – parts used are supplied at preferential rates
  • Fixed costs – the labour rate charged will be fixed for the duration of the contract
  • Annual service of machines including a thorough safety check and a written inspection
  • report for your records
  • Annual PAT test with certification where required
ifm care plan
standard service rates sheet
service and repair experts

Service and repairs

In addition, and as part of our ongoing commitment to providing affordable first class after sales support for our broad and national customer base, Industrial Floorcare Machines (UK) Ltd has a strategic partnership with 1st Fix Machine Solutions Ltd to provide complete after sales service and breakdown repairs, supplementing our own in-house engineering resource.

Cleaning machine hire available from 
Industrial Floorcare Machines (UK) Ltd in London and throughout the UK

Call 01442 823 090

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